Terms & Conditions

Terms for using the Sweet Team online store.

General information

This store is operated by Sweet Team sp. z o.o.. These terms are intended to govern browsing and guest purchases, subject to mandatory consumer law.

Definitions

“Store” means this website; “customer” means a person placing an order; “products” means the items offered for sale; “order” means a request submitted through checkout.

Eligibility to purchase

Customers must be able to enter a binding purchase agreement under applicable law and provide accurate contact and delivery details.

Products and product information

Product pages display available descriptions, prices and stock information. Check the product label for up-to-date ingredients and allergens before consuming food products.

Prices

Checkout order amounts are calculated in EUR; any other displayed currency is an estimate.

Orders

Checkout validates the current product price and stock before creating an order. Submitting an order does not mean payment has been collected.

Order confirmation

After submission, the confirmation page displays an order number and order summary.

Payment

Card details are not collected by the current checkout.

Shipping and delivery

Delivery areas, methods and times: Checkout displays the shipping charge before the order is placed; see Shipping & Delivery.

Right of withdrawal

Statutory rights are not limited by this template.

Returns and refunds

See Returns & Refunds for the current contact path.

Complaints

Use the contact form with your order number and description of the problem.

Product defects

If a product is faulty or not as described, contact us. Statutory remedies remain available where applicable.

Intellectual property

Website content and branding may be protected by intellectual-property law. Do not reuse them without permission from the rights holder.

Website use

Use the website lawfully and do not interfere with its operation or other visitors. See the Acceptable Use Policy.

Liability

Nothing in these terms excludes or limits liability or consumer rights that cannot lawfully be excluded or limited.

Force majeure

Events outside reasonable control may affect fulfilment. The effect on an order and the parties’ rights are subject to applicable law.

Personal data and privacy

See our Privacy Policy for information about personal-data processing and your rights.

Changes to the terms

Any updated terms should identify their effective date. Changes do not retroactively replace terms applicable to an order already placed, unless the law permits or requires it.

Governing law

Mandatory consumer protections continue to apply.

Contact information

Use the contact form or call +48 32 332 44 88.