Privacy Policy

Data controller

Sweet Team sp. z o.o., Rembrandta 4A/39, 03-531 Warszawa, Poland (KRS 0000576220, EUID PLKRS.0000576220, REGON 362405251) is responsible for personal information you provide through this store. Reach us through the contact form or call +48 32 332 44 88.

Information we collect

• Contact and delivery details you provide at checkout, including name, email, phone and shipping address.
• Order details, selected products, quantities, prices and fulfilment status.
• Information you submit through our contact form.
• Essential technical information needed to keep the shop secure and remember your bag and cookie choice.

How we use it

• To validate, prepare, deliver and support your order.
• To answer questions and resolve delivery, product or refund requests.
• To prevent misuse, maintain security and meet legal accounting obligations.
• To improve the shop when you have accepted optional analytics cookies.

Legal grounds

We process order information because it is necessary to perform our contract with you. We process support messages to respond to your request, and retain records where required by law or our legitimate interest in operating a secure store.

Sharing and international transfers

We share only the minimum necessary information with service providers that help host the shop, process store data, communicate with customers and deliver orders. We do not sell personal information. Where a provider processes data outside your country, appropriate safeguards should apply.

Retention and security

Order and accounting records are kept for the period required by applicable law. Contact messages are kept only as long as needed to resolve the conversation and maintain reasonable support records. Access is restricted and technical safeguards are used to protect stored information.

Your rights

• Ask for access to or correction of your information.
• Ask for deletion or restriction where the law allows it.
• Object to certain processing or withdraw consent for optional cookies.
• Request a portable copy of information you supplied.
• Complain to your local data-protection authority.