Storage & Shelf Life
General guidance on keeping your sweets at their best. Every product is different, so the instructions on the packaging always come first.
Product-specific instructions on the packaging take priority over the general information on this page.
General storage guidance
Follow the storage instructions printed on each product's packaging.
Temperature requirements
We do not publish specific storage temperatures on this website. Where a product has temperature requirements, they are stated on its packaging.
Humidity and environmental conditions
Some confectionery can be affected by heat, moisture, light or strong odours. Refer to the packaging for any conditions that apply to your product.
Packaging after opening
Where the packaging gives instructions for storage after opening, please follow them.
Best-before dates
A best-before date indicates the period during which the product keeps its expected quality when stored as instructed. It is printed on the packaging. Best-before dates are not currently listed on product pages.
Use-by dates, where applicable
A use-by date relates to safety. If a product carries a use-by date, do not consume it after that date. Check the packaging to see which type of date applies.
Damaged packaging
If your order arrives with damaged or opened packaging, please do not consume the affected product. Keep the item and packaging, take photos if possible and contact us with your order number.